Leadership

Exploring new strategies to re-energize your teams

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AI at Work: Harvard’s Karim Lakhani on how AI is shifting from tool to “teammate”

The business professor explores how AI democratizes expertise, what that means for organizations, and why leaders need to “do AI” as much as they "talk AI.”

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AI at Work: “Intelligence on tap” will reshape knowledge work
Affordable, remarkably capable AI will dramatically expand what every organization and employee can accomplish.
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AI at Work: How human-agent teams will reshape your workforce
What happens when leaders can add intelligence to their organization without adding headcount.
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AI at Work: Coming to terms with AI’s cognitive inflection point
The technology’s new skills are going to require a new division of labor.
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AI at Work: How to Get Ahead on the AI Adoption Curve
The key to scaling AI successfully—and quickly—across the organization? Focus on access, ROI, and governance. 
Column
AI at Work: “Can AI Help with This?”
Three steps to develop an AI-first mindset—and future-proof your organization. 
Adoption
A Role Model for AI-Driven Transformation
Lumen CEO Kate Johnson on how she’s using AI to launch the telecom company into the future.
AI at Work
LLMs Are Becoming a Commodity—Now What?
Future-proofing your organization means looking beyond the latest model.  
AI at Work
What Can AI-Native Startups Teach the Rest of Us? A Lot
This new wave of companies can show all companies a clear path to reinvention.
Reinvention
How Business Leaders Are Using Copilot Right Now
Executives across industries explain how AI is reshaping their workday.
Observations
How Copilot Turns Everyone Into A Manager
More-senior employees have a better experience using Copilot than their early-in-career co-workers. Here’s why
Q&A
Author Kate O’Neill on Why Leaders Should Embrace Optimism amid Uncertainty
“If we get this right, work is not only more fulfilling for people, but also more productive for companies.”
How to Hybrid
Satya Nadella Talks to Adam Grant about the Future of Work
On the Taken for Granted podcast, Microsoft’s chairman and CEO shared insights on office space, virtual onboarding, and when to ignore an email
Book Excerpt
Why Hybrid Work Makes OKRs More Essential than Ever
Author and Microsoft Corporate VP Vetri Vellore shows how shared purpose keeps teams on track and helps companies grow, turning bricklayers into cathedral-builders
Good Medicine
How Healthcare Industry Leaders Can Help Fight Burnout
The pandemic made it impossible to ignore the serious problems that push so many out of the field—but it also drove the development and adoption of new solutions
Techniques
How to Lead by Listening
Make time and space for this essential management skill
Policies
6 Simple Ways to Enable Flexible Work Today
Talk to your team, listen closely, and don’t forget to hit the Record button
What's in Store
How the ‘Next Chapter of Retail’ Will Benefit Frontline Workers
From corporate transparency to shift scheduling, companies are leveraging technology to empower their employees while strengthening the bottom line
People
What Business Leaders Need to Know about the Creator Economy
Understanding creators can help with marketing, growth, and even employee engagement
Work Culture
The WorkLab Year in Review
Reflecting on—and learning from—the top 10 ways work changed in 2021
Work Culture
5 Questions on the Minds of Hybrid Managers
Is it okay to exercise during meetings? When can I ask people to come into the office? Experts on the Future of Work share insights on creating happy hybrid teams
Strategies
Three Hybrid Work Trends Reshaping the Economy
What’s next? Stanford professor Nicholas Bloom says new talent markets are opening up
Lab Report
How One Major Retailer Is Embracing Hybrid Work
Regional food, fuel, and pharmacy retailer Giant Eagle is radically shifting its approach to office space
Strategies
Preparing for the Turnover Crisis
After weathering a challenging year, many employees are considering radical changes in their lives. How can companies address the coming wave of employee churn?

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