Pascal Bornet on deploying agents to hone your competitive edge

The author and AI expert shares actionable insights on designing agentic workflows, building human-AI teams, and turning successful pilots into organization-wide impact.

Cassie Kozyrkov on how AI can be a leadership partner

The data scientist and author of the Decision Intelligence newsletter on why people who think they’re making data-based decisions may actually fall short.

WorkLab guest Kalindi Mehta

The Estée Lauder Companies’ Kalindi Mehta on Applying AI to Beauty and Beyond

The global VP shares how AI helps legacy companies accelerate data-driven decision making and sharpen their edge.

Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.

WorkLab is a place for experts to share their insights and opinions. As students of the future of work, Microsoft values inputs from a diverse set of voices. That said, the opinions and findings of the experts we interview are their own and do not reflect Microsoft’s own research or opinions.

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Pascal Bornet on deploying agents to hone your competitive edge

The author and AI expert shares actionable insights on designing agentic workflows, building human-AI teams, and turning successful pilots into organization-wide impact.

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Cassie Kozyrkov on how AI can be a leadership partner

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